Finance
Yorkville U
Interview
Salesforce
General
100

Common ways to fund Programs (3)

1. Self Funded   2. Government Loan 3. 3rd Party


100

What is Yorkville U's flagship program?

Masters of Counselling Psychology

100

What should be included in all your introductions?

Name, School, Program, CASL

100

What is the leads unique identifier?

email address

100

What is the name of the phone system we use to dial leads?

Five9

200

If a student chooses a payment plan.  When will payments be due?

1st day of class, then 1st of the month for the rest of the months in the term

200

Yorkville is owned by what investment firm?

Birchhill Equity

200

How many questions should you ask in discovery?

As many as you need to uncover the leads needs. 


200

How do you check for duplicate?

Search the lead Name, Phone Number, and Email. 

200
What do we need if a student has a transcript written in a foreign language? 

An English translation from a approved translation company (such as WES).

300

What is the Credit Card Convenience fee?

2.65%

300

What year was Yorkville Founded?

2004

300
What does an open ended question start with. 

Anything that starts with Who, What, Where, Why and How. 

300

What is the difference between a Task and an Event 

A Task is day-specific and an Event is Day and Time specific 

300

Is a Protected Person an International or a Domestic student? 

In most cases this would be an International student.  
400

What is the interest rate charged on payment plans?

0%

400

How many programs does Yorkville offer?

8 - AoA, BID, BCA, BBA, MBA, MEd, MACP, DCP

400

Where should I store my interview notes?

Salesforce 

400

Describe 3 of the interview notes sections and how to correctly use them

Depends on the sections they use

400

How many emails will you get when a lead becomes an opportunity? 

3.
1. Application started
2. Application submitted
3. Application Fee received


500

How much is a registration fee?

$300

500

Which Yorkville U Program was the first graduate level degree offered online?

Master of Arts Counselling Psychology

500

Describe the difference between a lead's motivation, barrier and pain point 

Motivation - what is inspiring/encouraging a lead to take the program

Barrier - A blocker in the lead moving forward ex - an unsupportive partner 

Pain Point - what is a pain in the lead's life currently that going to school will fix ex - unable to get promotion without a Masters

500

If a lead has OPT'd out from all communications, can I still call them?

No

500

What are Emily and Steph's zodiac signs?

Libra and Scorpio 

M
e
n
u