Process
Product Knowledge
CRM
Coachpad
Random
100

After a power Greeting you transition to the....

What is Appraisal

100

This sleek coupe inspired crossover, serves as Buick's entry-level, sub, compact SUV, featuring an affordable price point and an ultra ride 11 inch in infotainment display

What is Buick Envista

100

Which bucket does a lead go into after it has answered/responded?

What is Engaged bucket

100
The Coachpad is your roadmap to the... 

What is Sale

100

What year did Cable Dahmer take over the south KC Cadillac dealership?

What is 2017

200

How long does it take to make a great first Impression? 

What is 3 seconds

200

Slotted right between the midsize lyric and the full-size Escalade IQ in Cadillac EV portfolio, this brand new three row electric SUV carries this name

What is cadillac Vistiq

200

This colored flame icon next to a customers name indicates they are currently active in your website or engaging with your content

What is a HOT LEAD

200

What signature do you need on your Coachpad?

 What is EMI signature

200

Which manager has a background in jewelry making and is also is a bench jeweler?

 What is Rodney Davidson

300

What are the 5 steps in the sales process?

What is, Greeting, Appraisal, selection/demonstation, Present Figures, Delivery

300

Exclusive to the GMC Canyon and Sierra AT4X trims, GMC utilizes the specialized spool valve dampers developed by Multi-Matic instead of traditional shock absorbers

What is DSSV dampers (dynamic suspension spool valve)

300

On day 1 of a new internet lead, the Work plan usually requires this specific video based action to be completed within the first few minutes

What is a Intro video

300

What are the 3 categories on the coachpad? 

What is Customer Profile, Purchasing, and Current Vehicle

300

What are the names of the 3 Car washes Cable Dahmer owns?

What is Ultra Clean Car Wash

400

What percent of people want to drive a vehicle before they buy it?

What is 90%

400

For the 2027 GMC Sierra this all new 6th gen small black V8 engine replaces the outgoing 6.2 L as the flagship gas option and the most powerful naturally aspirated V8 in its class

What is the new 6.6 L V8 engine

400

To stop the clock on a scheduled appointment and notify management that the guest is on-site, a salesperson must click this specific button on the customer profile

 What is Check in

400

Profile Building Questions are non-________ and _______-Ended

What is Threatening and Open

400

What is the name of the company we use for certified GM accessories? 

 What is MPC Inc.

500

what does S.P.A.C.E.D+ stand for?

What is Safety, Performance, Appearance, Comfort, Economy,Dependability, Technology. 

500

Pushing this monstrous full-size SUV from 0 to 60 mph in 4.4 seconds the Escalade V's hand built supercharged V8 pushes out 682 hp and this exact matching amount of pound feet of torque?

What is 653 pound feet of torque

500

To instantly create a new customer profile without typing a single letter , a salesperson can use the mobile app's camera to perform this specific "scan" action

What is Drivers license scan

500

Name 5 Customer profile questions on the Coach Pad

What is Appointment, New or Used, Name, Email, Phone number, Address, Work, Married, Children, Hobbies, Other, Date, Salesperson, first visit, internet, and How did you hear about us? 

500

Name 4 Benefits of the Cable Dahmer Difference

 What is 5yr/ Unlimited mile powertrain (New) 5yr/100k mi powertrain (Used), Cable Dahmer Connect, 14 day exchange policy for preowned purchases, Coutesy Loaners with service, First Dent Repair free, Free annual MO insepection, Carfax Buyback Guarantee

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