Free Slot Play
Payments & Deposits
Change Logs & BEOs
Contract Approval
Internal Events
100

What is the standard Free Slot Play offer? 

$10 free slot play or prevailing new member offer. 

100

What must be established before a booking becomes definite? 

Method of payment. 

100

Does Change Log replace BEO packet?

No 

100

What status is required before approval?

Tentative

100

What form is required for space? 

In-house request form

200

How far in advance must custom FSP offers be requested? 

At least 1 month prior. 

200

What account are charges billed to? 

Master Account

200

Who reviews the daily Change Log? 

Operations team

200

Who approves contracts? 

Jay/Pam 

200

Revenue events deadline? 

30 days prior

300

Who creates FSP vouchers and by when? 

Controller/Finance, 72 hours prior. 

300

What is a benefit of Direct Billing? 

No deposit + Net 30 terms 

300

What must be done for major changes? 

Send a revised BEO 
300

What happens after submission? 

Record locks. 

300

Non-revenue availability? 

3 weeks prior

400

When must Front Desk receive vouchers?

24 hours prior to check in. 

400

When is final balance typically due? 

3 days prior to event. 

400

What % variance counts as major change?

Over 25%

400

What happens after approval? 

Booking unlocks

400

Minimum setup time? 

2 hours 

500

Name one authorized FSP requestor. 

- VP Sales 

- DOS 

- DOC 

- CSM

500

What is required before wire/ACH confirms booking? 

Finance confirmation

500

Who receives the report? 

BEO distribution list. 

500

Where is the approval status shown? 

Approval history

500

Who handles coordination? 

Sales Team AND/OR Internal CSM 

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