Team 408 Jeopardy

Claims

100

Acronym for Automatic Claim Filing 

What is ACF  

200

These scenarios are an example of what? 

• When the insured member is still receiving a bill, and the provider was paid more than 30 days ago.
• When the provider is billing the insured member, we have not received the claim and the date of service (DOS) was more than 45 days ago.
• When the member prepaid the provider the insured needs to request the refund from the provider. If the provider will not refund the insured or the insured refuses to contact the provider, then a commitment callback request can be offered.

What is Claim Commitment Callback  

300

14 days  

What is the turn around time for processing claims 

400

$283.00

What is the Medicare Part B deductible for 2026 

500

www.uhcprovider.com  

What is the provider website for claims

Miscellaneous

100

Retention For Customer Advocates - UHC

What is the Knowledge Article for Retention call handling 

200

New York and Oregon have this in common  

What is no dental discount program 

300

Community Connector is also known as 

What is SDOH tool 

400

TCPA 

What is the Telephone Consumer Protection Act 

500

50,000 a day  

What is the number of ID cards being mailed daily  

Phone numbers

100

855-611-4115

What is the UHC sales phone number 

200

855-611-4115.

What is the phone number for UHC Part D Rx Sales  

300

1-888-687-2277

What is the AARP membership phone number

400

1-800-633-4227

What is the Medicare toll-free number

500

1-800-677-1116

What is the phone number for the Eldercare Locator service.  

Where am I

100

Jack 

Where is Texas   

200

William 

Where is Rhode Island  

300

Holly

Where is Reno

400

Josh 

Where is Pennsylvania  

500

Tim

Where is Pennsylvania 

Fun Facts

100

This is name for the plastic or metal tip on the end of shoelace?  

What is an aglet  

200

This is the only state capital in the US that does not have a McDonalds?   

What is Montpelier Vermont 

300

This is the only US state whose name can be typed using only one row of the keyboard  

What is Alaska 

400

The is the largest human body organ, weighing around 8 pounds.  

What is the skin 

500

Before becoming a popular candy, these fruit chews were known as M & M's Fruit Chews  

What are Starburst