What does PSHT stand for?
What is a Psychiatric social Health Technician?
Someone with a _____ mindset tends to avoid difficult tasks and take feedback personally.
What is fixed?
Sharing a patient's diagnosis and medication regimen with another patient is a boundary crossing or a boundary violation?
What is a boundary violation?
___________ is our "hidden sense" that provides information about the internal state of the body.
What is interoception?
Name a common cause of conflict.
What is...?
Miscommunication, differing goals, cultural or generational differences, lack of resources, personal values or perceptions
PSHT's are the "______ & ______" of the unit. (Hint: think body parts!
What are eyes and ears?
Time _________ is a strategy that breaks your day into chunks dedicated to specific tasks or activities.
What is blocking?
The T.E.N.S. Framework is a helpful tool that highlights the key elements of professional greetings. What do the letters in T.E.N.S. stand for?
What are...?
Touch, Eyes, Name, Smile
What is the first step in the pathway to self-regulation?
What is noticing body signals?
What is collaborative?
What is one thing a Psych tech is expected to do day to day?
What is....?
Observe, document, de-escalate, support groups, vitals, support in ADLs
______ _________ is the mental ability to adapt one's thinking and behavior in response to changing demands and situations.
What is Cognitive Flexibility?
What are the three parts of the boundary framework?
What is...?
Under-involved
Zone of Helpfulness
Over-invovled
Increased heart rate happens with this emotion...
What is...?
Anger, excited, anxious, etc.
Name one stage in Tuckman's Stages of Team Development and describe it.
What is...?
Forming: learning about one another; seeking guidance about goals
Storming: conflicts, differing opinions, power struggles
Norming: established norms, cohesion, collaboration
Performing: efficient operations with trust, autonomy, and shared goals
What is...?
Keeping clients safe, supporting the clinical team, help clients stabilize, etc.
________ is a strategy that helps you look at a situation from a different perspective and supports growth mindest.
What is reframing?
True or False: Aggressive communication is more effective than Assertive communication?
What is false?
Trauma makes it EASIER or HARDER to identify and manage body signals.
What is harder?
Name a conflict resolution strategy.
What is...?
Identifying issues and needs, distinguishing facts from fiction, opening the conflict conversation, gaining alignment and brainstorming, mutual agreement/compromise
True or False: There is opportunity of career growth for PSHTs.
What is true?
Describe the ABC Method of Prioritization.
What is...?
A = Must do today
B = Should do today
C = Could do if there is time
What are the 5 components of the communication cycle?
What are...?
Sender, Message, Receiver, Feedback, Context
What are the four components of emotional intelligence?
What is...?
Self-awareness
Self-Regulation
Social Awareness
Relationship Management
Our _____ can lead to conflict. Examples of this are assuming negative intent or stererotyping.
What is bias?